by Kylie Hay-Roe
“Tell me and I will forget, show me and I may remember; involve me and I will understand.” -Confucius
Through the Bob Graham Center for Public Service Washington Internship Program, I interned for the Office of Congresswoman Frederica Wilson (FL-24), on behalf of the UF Office of Federal Relations my Spring semester 2022. And just as the quote above expresses, I found being involved in public service, civic engagement, and participating in political and legislative processes while working on Capitol Hill was an indispensable window into understanding professions in government and Congress.
I was immediately thrown into many of the communications, constituent outreach, and policy research duties that a congressional staffer handles daily. I quickly picked up on the need for time management and multi-tasking on Capitol Hill, as staffers typically juggle multiple policy issues, and committees in their research, stakeholder meetings, proposals, and legislative writing. I assisted in the appropriations processes, drafted memoranda, letters to colleagues, and even remarks and speeches for the Member. I also answered phone calls and performed administrative tasks for the office.
Though tasks for my office varied day-to-day, in general, I found being self-motivated and adaptable was key. I relished in the research work I received, delving deeper into the policy issues, backgrounds, and associated organizations, agencies, bills, events, and advocacy currently underway.
One of the most rewarding duties I performed involved constituent correspondence. Being able to impact and aid individuals through my internship served to reinforce my faith in government’s commitment to public service.
I was unprepared for the level of kindness, friendship, and mentorship I received. My office was professional, but also laid-back and open. I never felt uncomfortable going to my supervisors with questions, and they often provided guidance and advice even when unprompted, which I greatly appreciated. Not only did my senior staffers “show me the ropes” of Capitol Hill, they also trusted me to figure things out on my own and handle new tasks capably. My confidence in my professional skills and abilities grew as a result.
My internship was an unforgettable experience because it was eye-opening, empowering, and I learned so much about the industry and other career paths that appealed to me within public service. I recommend that anyone who is interested in politics, public service, or civic engagement try to experience working in a congressional office if they can, but also keep in mind the experience is what you make of it. Kindness always goes a long way! Ensuring that you show what makes you unique and genuine will help you connect with others who can aid you in your personal and professional journey.
